BOOKING A SERVICE OR REPAIR
 

To book your instrument in for service or repair, simply bring it into the store and our staff will take care of the rest. Turnaround times can vary depending on our current workload, but a basic setup and service is typically completed within 5 business days.
 

For a more accurate estimate, feel free to call us on 02 4244 0779.
 

If you need your guitar back sooner, ask our staff about our Express Service options.

 

STRINGED INSTRUMENTS

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ELECTRIC/ACOUSTIC/BASS SETUP & SERVICE - $99
12-STRING/FLOYD ROSE SETUP & SERVICE - $129

 

 

• Clean and oil the fingerboard to remove any dirt and grime buildup. 

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• Polish the frets to remove any tarnish or oxidation. 

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• Adjust the truss rod to ensure proper neck relief and straightness. Set the action or string height to your preferred playing style. 

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• Set the intonation to ensure accurate tuning across the entire fretboard. 

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• Check and oil the machine heads & hardware to ensure smooth tuning and stability. 

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• Inspect and clean the electronics, including pickups, switches, and pots. 

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• Restring the guitar with fresh strings of your preferred gauge and brand. 

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• Perform a full clean and polish of the guitar to keep it looking and playing great!

 

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FREE SERVICE VOUCHER INCLUDED WITH EVERY GUITAR! -
Bring your newly purchased guitar back any time within 12 months for a fresh setup and service!

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PRO SETUP & SERVICE - $215

Full setup & service plus a fret dress-

 

 Fret dressing is a process used to restore the frets on a guitar neck to a smooth, even, and properly crowned condition. It involves levelling, crowning, rounding the edges, and polishing all the frets. The process helps to eliminate any intonation or playability issues caused by worn down or uneven frets.
(floyd rose $245)

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EXPRESS SERVICE - +$50

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Got a gig tomorrow night, or eager to dive into playing your new guitar without delay? Jump the queue with Elliott's Guitars Express Service!

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• ​Jump to the front of the line to get your instrument worked on without delay!
   

• $50, plus the cost of your specific setup/repair, parts, and strings.
   

• Please note that this service is not universally applicable; each repair will undergo an individual assessment to determine eligibility.
   

• Worried your guitar will be sidelined if you don't opt for Express Service? Rest assured, we prioritise timely repairs for all customers. When booking your guitar, we'll provide you with a reliable estimated completion time. Your instrument is in good hands!
   

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RESTRING  - $30
 

  Please note we do not restring Floyd Rose bridges without a full setup.

ELECTRONICS SERVICE - $50
Clean input jack, volume & tone pots.

 

 Replace output jack (+$25), replace pot (+$25), replace switch (+$25), replace pickup ($75 + $25 per extra p/up)

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NEW NUT - $50 - $80
 

 Cost is based on the material and time taken to shape and fit. It is strongly recommended to get a setup and service at the same time

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NEW SADDLE - $50 - $80
 

 Cost is based on the material and time taken to shape and fit. It is strongly recommended to get a setup and service at the same time

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SATISFACTION GUARANTEE
 

We understand that every musician has their unique style, just as different types and brands of guitars have their distinct characteristics. Our goal is to tailor your guitar setup as closely as possible to your preferences.
 

However, if you find yourself unsatisfied with the setup or service, don't fret! You can return your instrument to our store within seven days for complimentary adjustments. If, after these adjustments, you're still not delighted, we will gladly refund the full service cost, deducting only the expenses for parts and strings.
 

Your satisfaction is our priority, and we stand by our commitment to ensuring your musical experience is exceptional.

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SKINNED INSTRUMENTS

Re-skin, tune and clean.

 

 

SNARE RESKIN (BATTER) -  $40

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SNARE RESKIN (BATTER & RESO)- $60

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TOM RESKIN (BATTER)- $40

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TOM RESKIN (BATTER & RESO)- $50

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KICK RESKIN (BATTER)- $50

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KICK RESKIN (BATTER & RESO)- $80

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SNARE TUNE- $40

 

TOM TUNE- $20

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KICK TUNE- $30

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**prices do not include cost of strings, skins & parts**

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